Last updated: September 17, 2026
This Privacy Policy explains how Cuirden (“Cuirden,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit cuirden.com, create an account, contact us, or place an order.
Pre-launch notice: Cuirden’s legal entity name, business mailing address, and monitored privacy email must be added before checkout is opened to the public. Until then, privacy questions may be submitted through our Contact page.
Information we collect
Depending on how you use the site, we may collect:
- Contact and identity information, such as your name, billing and shipping addresses, email address, and telephone number.
- Order and account information, including products viewed or purchased, size and customization selections, order history, returns, and customer-service communications.
- Payment information. Payments are processed by third-party payment providers. Cuirden generally receives transaction identifiers and payment status rather than complete card details.
- Device and usage information, including IP address, browser and device type, pages viewed, referring pages, and security or diagnostic records.
- Information you provide voluntarily through forms, reviews, made-to-order inquiries, newsletter registration, or other communications.
How we use information
- To provide the website, accounts, checkout, orders, delivery, returns, and customer support.
- To communicate about transactions, policy updates, service messages, and requests.
- To personalize and improve products, content, navigation, and site performance.
- To prevent fraud, abuse, security incidents, and violations of our terms.
- To comply with tax, accounting, consumer-protection, and other legal obligations.
- To send marketing messages where permitted and where any required consent has been obtained. You may unsubscribe from marketing at any time.
How we disclose information
We may disclose personal information to service providers that help operate the store, including hosting, ecommerce, payment, shipping, email, analytics, fraud-prevention, professional-advisory, and customer-support providers. We may also disclose information when required by law, to protect rights and safety, or as part of a merger, financing, acquisition, or sale of business assets.
We do not currently sell personal information for money. If our practices change, we will update this policy and provide any legally required choices.
Cookies and similar technologies
We use cookies and similar technologies for essential site functions, account sessions, cart contents, preferences, security, and, when enabled, measurement or marketing. See our Cookie Policy for more information.
Retention
We retain information only as long as reasonably necessary for the purposes described above, including to complete transactions, maintain business and tax records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods vary by record type and applicable law.
Your choices and privacy rights
Depending on where you live and which laws apply, you may have rights to request access, correction, deletion, portability, restriction, or information about disclosures of your personal information. You may also have the right to object to certain processing, withdraw consent, or opt out of certain targeted advertising, sale, or sharing practices.
We will not discriminate against you for exercising an applicable privacy right. To submit a request, use our Contact page. We may need to verify your identity before completing a request. Authorized agents may be required to provide proof of authority.
California privacy notice
If the California Consumer Privacy Act applies to Cuirden, California residents may have rights to know, correct, delete, and obtain information about covered personal information, and to opt out of sale or sharing and limit certain uses of sensitive personal information. Cuirden does not currently sell personal information for money or knowingly sell or share the personal information of consumers under 16.
International visitors
Your information may be processed in countries other than the country where you live. Where required, we use appropriate safeguards for international transfers and honor rights available under applicable data-protection law.
Children
The site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so that we can review and delete it where appropriate.
Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-party links
The site may link to services operated by others. Their privacy practices are governed by their own policies, not this policy.
Changes to this policy
We may update this policy as our services or legal obligations change. The revised version will be posted here with a new “Last updated” date.
Contact us
Privacy questions and requests may be submitted through our Contact page. A monitored privacy email, legal entity name, and mailing address will be added before public checkout launch.